General
Is there a free trial available?
Even better. You get a full featured free Starter plan with no expiration date to test complete functionality of CoworkingNext. It is ideal for new coworking spaces with few members and as they grow, they can upgrade to a higher plan.
How can I upgrade my plan?
You can upgrade to a higher plan anytime to accommodate more members in your coworking space(s) from billing section after logging in.
Can I setup/manage more than one coworking spaces?
All plans except Starter plan includes unlimited coworking spaces which means you can setup and manage as many coworking spaces as you like. You can switch between spaces from your dashboard.
What does unlimited drop-ins mean? How is that different from members specified in the plans?
Drop-ins include the users that are not regular at your coworking space. As an example, you can create daily passes where users can use your coworking space for a day. Such users do not count toward your plan and only those users who are on monthly plans count toward your member plan limit.
Do I need to provide my credit card details to sign up?
No. You do not need to provide credit card details on signup. By default, new users get access to Starter plan and they need to make payment only when they upgrade to a higher plan.
Do I need to sign a long term contract to use CoworkingNext?
No. All plans are monthly plans and you can cancel anytime if you do not wish to continue.
How can I subscribe to a paid plan for CoworkingNext?
Currently we accept payments via Paypal which accepts payments via credit/debit cards or using the Paypal account directly, if available. You can also pay via bank transfer in case your country doesn't support Paypal.
Accepting Payments
What payment methods can I use to accept payments from my coworking members?
You can accept payments via Paypal and offline methods, e.g. bank transfer. We are in process of adding more payment methods (Stripe and PayU).
Does CoworkingNext charge a fee on each payment transaction?
No. We do not charge anything other than your plan fee, if applicable. However all payment gateways do charge a transaction fee.
Can CoworkingNext handle taxes in my country?
Yes. It is easy to define and apply applicable tax. You can also create multiple tax types and name them as per your country requirements, e.g. VAT.
Which currencies does CoworkingNext support?
CoworkingNext currently supports Paypal. See the list of supported currencies here.
Miscellaneous
Can I run CoworkingNext on my own domain, e.g. manage.mycoworking.com?
Yes. All paid plans include custom domain feature which means you can point your domain to your unique space URL on coworkingnext.com.
To make your custom domain work with CoworkingNext, you need to create a CNAME record for your domain as shown below. In first field, provide the domain name that you would like to use to access the portal. In the second field, provide your unique space URL on CoworkingNext.
I am interested in CoworkingNext but it does not support a payment gateway I use. Can you include my payment gateway?
Please contact us and share details of the payment gateway. We will try to integrate it in CoworkingNext at the earliest possible.
Can you customize CoworkingNext to meet my specific requirements?
CoworkingNext is a SaaS solution served from the cloud hence same set of features are available to all our customers. However if a feature can be beneficial for everyone then we can certainly look into it and if feasible, we can integrate it in our solution so it is available to everyone.
I want to run CoworkingNext on-premise. Is it possible?
We may consider on-premise installation of CoworkingNext depending on your requirements. Please contact us if you are interested in knowing more.